Mazu – Ocean-Inspired Freshwater Pearl Necklace

Each piece is handcrafted and requires gentle care to maintain its beauty:

• Handle with Care – Avoid tugging, rough use, or bending.
  
• Keep Away from Moisture & Chemicals – Avoid water, lotions, perfumes, and harsh chemicals.
  
• Clean Gently – Use a soft, lint-free cloth after each use.
  
• Store Safely – Store in a dry place, preferably in a soft pouch.
  
• Remove When Necessary – Take off your jewelry before showering, swimming, or sleeping.
  
• Treat your jewelry with care to enjoy its lasting elegance!

All of our jewelry is crafted using only genuine, high-quality gemstones to ensure lasting beauty and authenticity. Each gemstone used in our jewelry is carefully selected for its natural beauty and quality. Please note that, as each stone is a unique creation of nature, variations in colour, pattern, and texture may occur. These differences add to the individuality of each piece. While gemstones are believed to possess spiritual and healing properties, these claims are not scientifically proven. The information provided is for personal reflection and should not be used as a substitute for medical advice. 

Please note that the photography on our website may slightly differ from the actual product due to lighting, screen settings, and photography angles. We strive to represent each piece as accurately as possible, but natural variations in gemstones and materials may lead to slight differences. 

As all of our jewelry is handcrafted and made to order, we do not offer refunds

Order Processing and Delivery 

All our jewelry pieces are handcrafted with care and made to order. It takes approximately 2-3 days to process and prepare your order. Once shipped, delivery typically takes 3-5 business days within India, depending on your location. 

You will receive a tracking number via your registered email and WhatsApp/SMS once your order has been dispatched. 

Urgent Delivery Requests 

If you require expedited delivery, please contact us at support@triyana.in or WhatsApp us at +91 9136147951. Our business hours are 11:00 AM to 6:00 PM, Monday to Saturday. Kindly allow up to 24-48 hours for a response. 

Shipping Charges 

• Domestic Shipping: Free within India. 
• International Shipping: A flat charge of INR 800 applies. 

Duties and Taxes for International Orders 

Please note that duties and taxes for international orders are not included in the order total. These charges, if applicable, are levied by the destination country and are payable directly to the shipping agency upon the package’s arrival. 

Custom Orders 

Special custom orders may require additional time to craft. Typically, custom pieces take 1-2 weeks to be completed and prepared for shipping. 

Gift Options 

Our jewelry comes packaged in Triyana box. If you would like to include a personal message with your order, feel free to email us at contact@triyana.in, and we will happily include your note. 

Questions About Your Order 

For any inquiries about your online order, please email us at contact@triyana.in. We’re here to help ensure your experience with us is as seamless as possible